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Terms of Use

Overview

This website is operated by Cera-Vio . By accessing or using any part of this site, you agree to this agreement.

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If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. You can review the most current version of this agreement at any time at this page. We reserve the right to update, change or replace any part of these Terms of Service without notice.

Copyright

Copyright on the content, images, videos, and graphic elements are the property of Cera-Vio . The " Cera-Vio " logo is a trademark of Cera-Vio . Reproduction and redistribution of any graphic element on the site is prohibited without the written permission of Cera-Vio .

 

The content of the site may be used without any modification for non-commercial purposes of an informative or educational nature by specifying the source and the link to the Cera-Vio site.

 

For permission to use, please contact us.

Prohibited Uses

You are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; or (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, independent website, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of our Service, any other website, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Privacy and Security

We adhere to applicable laws regarding the protection of personal data. However, we cannot ensure the security of data if you use an unsecured device or if you connect from a public place. In these situations, we are not responsible for any damages.

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Please be aware that emails are not secure or confidential and can be lost or intercepted, just like traditional mail. We are not responsible for any damages that occur during the exchange of emails, whether you are the sender or the recipient.

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It is your responsibility to protect and safeguard your own data and computer equipment.

Applicable law

These general conditions of use are governed and interpreted under the laws of Canada and Quebec.

Data Protection Policy

Introduction

As part of our commitment to privacy, we take the confidentiality of the information you entrust to us seriously. This policy is intended to inform you about how we collect, use and protect your personal data.

Our Data Protection and Privacy Officer oversees these methods. If you have any questions about this policy, you can contact him at the addresses provided.

 

Émilie Béland

info@cera-vio.com

 

Data Protection and Privacy Officer: 2200 Boulevard Ste Sophie local 108, Sainte-Sophie, QC J5J 2P5

Purposes of collection

With your consent, the data collected is used for the following purposes:

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  • Provide the services or products you have requested

  • Improve our website and services

  • Highlight products and services that may be of interest to you, including tailored ads on social media and digital platforms.

 

We also use essential cookies that are mandatory and you cannot disable them for the proper functioning and security of our sites. They secure your connection, adapt the interface to your choices (e.g. choice of language) and remember your cookie preferences.

Nature of the information collected

We collect personal data that you provide to us through our website whenever you communicate or interact with us.

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The personal data we may collect includes:

  • Your name

  • Your email address

  • Your phone number

  • Your postal address

Means of collection

We collect your information via: 

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  • Online Forms

  • Emails

  • Social media platform and third-party site Cookies

Social media platform and third-party sites

We have a presence on various social media platforms like Meta and Instagram. When interacting with us through these platforms, please note that their own terms and conditions as well as their privacy policies apply.

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Our websites may include links to other sites or services that are not under our control. Once you browse away from our sites, our privacy policy no longer applies.

Before sharing any personal information on these social media platforms or other sites and services, we advise you to carefully review their privacy policies and cookie guidelines.

How long we keep your cookie preferences

Your cookie preferences are saved on your device for 6 months. After this period, the cookie usage banner will reappear.

Safety measures

To protect your data, we use:

  • SSL protocol

  • Secure access management

  • Firewall

  • Regular backups

Rights of access to your data

You have the right to access, rectify or delete your personal data that we hold about you. You can make a request:

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  • Address: 2200 Boulevard Ste Sophie local 108, Sainte-Sophie, QC J5J 2P5

  • Email: info@cera-vio.com

Updated: August 2024

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